
by Matthew Bradshaw 1 year ago
Using the customer’s voice to verify the caller’s identity is much faster than asking and answering three or four different confirmation questions (last name, phone number, first pet’s name,...

by Matthew Bradshaw 4 years ago
Bad data is bad for business. According to a Experian study report, 89 percent of executives concur that incorrect data is endangering their ability to give an excellent client...

by Matthew Bradshaw 4 years ago
These days, companies in almost every industry are dependent on computer technology. Whether you use software to manage inventory levels and track customer orders or you run a purely...

by Matthew Bradshaw 5 years ago
Whether you’re looking for a job, collecting leads, or simply networking, having a stunning LinkedIn profile is a great way to be spotted by the right people. LinkedIn is...

by Matthew Bradshaw 5 years ago
The internet is swamping with content. Bloggers and publishing firms are in hurry to post viral stories with hopes of increasing their traffic and revenue. With clickbait titles all...